Dstv do not give a damn about us, listening to their agents proves my point!!!

dstv consultants are *********** the whole bunch of them,my payment date is on the 7th of every month,on the 6th of march we upgraded to premium and on the 30 of the very same month i woke up to a cut of service and we were told that we should pay an amount of R620 which se did and we where reconnected again on the evening of the 31st and we asked that we be downgraded back to compact because of the confusion that was Caused without any explanations from their side. On the 14th again we were disconnected again and i was tols to pay an amout of R905,we have been calling their call centers since and everytime we get an incompetant agent who either tells us she will call my husband back, b3cause they have to listen to their recordings regarding our downgrade because according to them it was not recorded, Multi choice is a money making **** that neither cares about their customers but only their pockets. You are quick to cut our services when we pay but are slow when it comes to resolving our issues. ****ed off customer!!