DV
Dina V

1 reviews | Active since Jun 2020

01 Jul 2024, 11:49

Dstv do not care

I have been trying for a month to cancel my subscription and have now idea how it works. I have phoned just to be told to phone again. The options on the call does not give a cancelation option. Dstv social media team does not respond

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Jul 2024, 13:34
Official
Hi Dina,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
DV
Dina V's update02 Jul 2024, 15:55
Reviewer Update
Another day has pass and no communication from Dstv just like all my other equiries. I am requesting on this social media platform to cancel all Dstv package on my name no later than 31/07/2024. Insurance and Showmax include I need some type of confirmation that this has been done... Or will be done on 31/07/3024.

Also all the money that is still in advance on 31/07/2024 needs to be paid to my account.

You will never phone have been trying for months. This is my finale end of any agreement with Dstv.