DSTV DO JUST WHAT THEY WANT !

I posted a report in July on Hello Peter that DSTV had just deducted R1713.00 on 28 July after we had installed an explora. DSTV rep**** about 5 days later and stated they are attending to the matter, a standard copy paste letter. Nothing else in 4 weeks! <br> <br> When the explora was installed, the installer told them to disconnect my sons decoder and we would use our own SD PVR as our second decoder. These calls are recorded and my husband heard the installer advise DSTV over the phone. After spending over an hour, yes it was 60 minutes off our cell phone account, on the phone and constently being cut off, my husband eventually spoke to 'Bineo' and got a reference number ***-I34 and she assured him the account would be corrected and a credit issued and we assumed the problem was sorted. Huge joke - we have now had a further R1558.00 deducted off our account. We cannot afford to have these amounts deducted. We are pensioners and do not have spare cash lying around for this. We cannot reverse them, as DSTV will then disconnect our service. <br> <br> We have Dstv for 28 years! The service is now pathetic, someone please give them some competition then their service would improve !<br>