Dstv dissapointment
<p>I am an annual subscriber and was amazed when i called in yesterday to find that i am in arrears yet in 2016 i paid full annual payment. To top it of dstv has handed me over to attorneys without informing me and at 1st i thought it was a mistake but when i kept getting calls i knew something was wrong..dstv should make ammence for their error coz i wanted to upgrade to explorer but after this debacle not so sure anymore</p>
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Mar 2017, 08:17Dear Kevin Joi-den Kelly
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Mar 2017, 08:17
Official
Dear Kevin Joi-den Kelly
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Mar 2017, 15:49Good day Kevin
In reference to our telephonic discussion, we're looking into the account.
Also, we will be liaising with our finance team to assist with the necessary adjustment. Once feedback is received in this regard, you will be notified.
Thank you for taking the time and bring this matter to our attention.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply23 Mar 2017, 15:49
Official
Good day Kevin
In reference to our telephonic discussion, we're looking into the account.
Also, we will be liaising with our finance team to assist with the necessary adjustment. Once feedback is received in this regard, you will be notified.
Thank you for taking the time and bring this matter to our attention.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Mar 2017, 09:43Dear Kevin
We would like to thank you for your time and patience.
Your DStv account has been manually adjusted and the next payment is due by 22 April 2017.
Furthermore, kindly expect a paid letter within seven working days confirming the status of your DStv account.
Please do keep in touch with us should you require any further assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply27 Mar 2017, 09:43
Official
Dear Kevin
We would like to thank you for your time and patience.
Your DStv account has been manually adjusted and the next payment is due by 22 April 2017.
Furthermore, kindly expect a paid letter within seven working days confirming the status of your DStv account.
Please do keep in touch with us should you require any further assistance.
Best regards
Dinah
Best regards,