JM
Jennifer M
1 reviews | Active since Jul 2021
28 Oct 2021, 16:17
DSTV dissapointed me
I just downgraded my subscription and added showmax 3 months back and it has been working fine..until I got a call from DSTV consultant telling me that I got discount and will be paying lesser premium and changed my debit to go off on the 25th. Little that I know that that will make me not watch showmax due to payment, which confuses me because am on debit order option. I tried using their self service but it takes me to pay account which I don't understand why???
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Oct 2021, 16:39Hi Jennifer,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Oct 2021, 16:39
Official
Hi Jennifer,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
JM
Jennifer M's updateReviewer Update
02 Nov 2021, 19:53Now I can't watch tv in my because of payment..am really disappointed
JM
Jennifer M's update02 Nov 2021, 19:53
Reviewer Update
Now I can't watch tv in my because of payment..am really disappointed