sM
sinazo M
1 reviews | Active since Nov 2011
28 Aug 2023, 19:53
DSTV Disppointed
Failure to assist with DSTV INSTALLER. Am disappointed in the service. Claimed with insurance and received a new DECORDER. I was advised I would get installer to come through since 24th of August. I was advising that I got a voucher, and it would be done for FREE. I've been calling and using DSTV via WhatsApp and its failing.
Without TV for over 5 days with no help
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Aug 2023, 20:04Hi Sinazo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Aug 2023, 20:04
Official
Hi Sinazo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
31 Aug 2023, 08:35Hi Sinazo,
We have tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please advise us of a suitable time to contact you.
Kind regards,
DStv: Hello Peter Team
We have tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please advise us of a suitable time to contact you.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 Aug 2023, 08:35
Official
Hi Sinazo,
We have tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please advise us of a suitable time to contact you.
Kind regards,
DStv: Hello Peter Team
We have tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please advise us of a suitable time to contact you.
Kind regards,
DStv: Hello Peter Team
Best regards,