LJ
Latoya J

1 reviews | Active since Aug 2020

02 Aug 2020, 19:56

Dstv dishonest staff

Afternoon i have been using dstv for the past 13 years but ive never been disappointed in the *********** stuff they hired my dstv was being disconnected every 6 days and i dd pay but they didnot bother helping i have been calling using my airtime being on hold them making me send them proof of payment for them to rectify instead they didnot i have bank charges and airtime i spent calling just because of *********** agents.........i need the recording and the agents i called before who just didnot do their Job. Im disappointed even want to cancell it for good

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Aug 2020, 20:52
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2020, 12:15
Official
Hi Latoya,

It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.

As per our telephonic conversation, Nthlang Mpangane has resolved your query. 

Please note that the payment has been allocated to your account. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2020, 12:16
Official
Hi Latoya,

t is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.

As per our telephonic conversation, Nthlang Mpangane has resolved your query. 

Please note that the payment has been allocated to your account. 

Kind regards 
DStv: Hello Peter Team

Best regards,