JM
JJ M

1 reviews | Active since Jul 2011

09 Sept 2024, 07:18

DSTV dishonest and unfair

08 May 2024 at 16:21 Hi JJ Myburgh,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards, DStv: Hello Peter Team

Since 8 may only feedback communicated to me is that feedback will be communicated. Nothing else.

So now STOP sending me emails to reconnect again as I will NEVER subscribe again after being treated like this with empty promises that you will investigate and feedback because you plainly lie. Months long.... And two weeks subscription ****** not because of me but because of a technical fault of yours.

I can't trust DSTV anymore.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Sept 2024, 07:19
Official
Hi JJ Myburgh, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
JM
JJ M's update17 Sept 2024, 22:15
Reviewer Update
No reply from you yet. And still I get emails like this: Stream Access anywhere @ R49 for 1 month.

| Hi Jacobus,

Don't miss out on a chance to reconnect Access Stream & only pay R49 for 1 month - you'll save R50. Stream the best live & on-demand sport on Access. Plus, you'll catch all the LaLiga excitement on - CH 204 & so much more.

No dish, no decoder & no contract required! |


I am not at all interested in this since you ****** me out of two weeks subscription after your mistake. Until you rectify this please do NOT send me any more emails. I WILL NOT use your services until you rectify this. You keep promising you will give me feedback but you never do.

I am fed up with your empty promises. Stop sending me your promotional emails. You ****** me once and you won't react on that. So I don't want to have anything to do with such dishonest and ***** company
JM
JJ M's update28 Oct 2024, 10:54
Reviewer Update
Hi JJ Myburgh,

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.

Kind regards,
DStv: Hello Peter Team

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