DSTV dishonest account practices

<p>In 2015 Multichoice randomly re-activated my account with no request to do so from my side. They took a R959 debit order for their trouble, which prompted me to call them. Upon calling they admitted their mistake, and informed me my account had actually been in credit with them, o the tune of R640 or so.</p> <p>They refunded me the total amount (credit + payment deducted) instead of just the R640 credit, and I reversed the debit order.</p> <p> </p> <p>I've had no contact with them for almost two years now, and yesterday I receive an SMS saying my account has been handed over. After a phone call I realised that this was because of the returned debit order, which meand they refunded me twice. </p> <p> </p> <p>So due to their mistakes, my account has now been handed over to a debt collection firm, with no contact from DSTV to even inform me I owed them any money.</p> <p> </p> <p>Rest assured DSTV/Multichoice, I will NEVER do business with you again.</p>