PS
Petro S
1 reviews | Active since Sept 2014
11 Feb 2024, 19:11
Dstv Dishonest
I want DSTV to explain to me why Showmax was taken away after we have been told we would be able to access it from 12 February and now it showing it only supports certain devices. When I took out this package showmax was included now showmax is gone but my premium remains the same😡
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Feb 2024, 20:28Hi Petro,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Feb 2024, 20:28
Official
Hi Petro,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 Feb 2024, 10:15Hi Petro,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Regrettably, Showmax is no longer supported on older Explora decoder models. We apologize for any inconvenience caused. Please follow this link https://www.showmax.com/za/help? to see the list of supported devices for Showmax, which includes the DStv Ultra decoder and DStv Streama.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Regrettably, Showmax is no longer supported on older Explora decoder models. We apologize for any inconvenience caused. Please follow this link https://www.showmax.com/za/help? to see the list of supported devices for Showmax, which includes the DStv Ultra decoder and DStv Streama.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Feb 2024, 10:15
Official
Hi Petro,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Regrettably, Showmax is no longer supported on older Explora decoder models. We apologize for any inconvenience caused. Please follow this link https://www.showmax.com/za/help? to see the list of supported devices for Showmax, which includes the DStv Ultra decoder and DStv Streama.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Regrettably, Showmax is no longer supported on older Explora decoder models. We apologize for any inconvenience caused. Please follow this link https://www.showmax.com/za/help? to see the list of supported devices for Showmax, which includes the DStv Ultra decoder and DStv Streama.
Kind Regards,
DStv: Hello Peter Team
Best regards,