DSTV DISGUSTS ME

I am completely disgusted at the service i have once again received from dstv... I asked a consultant by the name of Nokhaya in cancellations to cancel my debit order and put my account on cash.. THAT DIDNT HAPPEN!!!

I THEN ASKED FOR MY ACCOUNT TO BE CANCELLED AND FOR A SUPERVISOR TO CALL ME BACK ON THE 27TH JAN AND I AM STILL WAITING... HIS NAME WAS DONALD... DO YOU PEOPLE JUST FEEL CUSTOMERS ARE NOT IMPORTANT BASED ON THEIR PROBLEMS OR WHAT?

And now it is passed my payment day because of consultants negligence!!!!!!!!!! I AM SURE I WILL GET TOLD THAT IT IS MY FAULT....