DStv disgusting service

I made payment on the 24 April 2024 . My subscription has been suspended 4 times.On the 27,02,04 and to day being the 08 May2024. They alleged that my payment was not allocated to their billing. Each of these time I'm placed on hold for lengthy time. When I ask for call back I'm advised they are unable to call back. Meaning that I have to spend money on subscription and airtime for multichoice. As I speak I'm without subscription. I feel exploited my this corporation.

I complained on their email and put the relavent id number. They came back asking for the same information. This service is disgusting