DSTV disgusting service

This is not the first time I have been writing on hello Peter about DSTV poor service because of their infidelity in the past yet again im inconvenienced by there disgusting service I have been a loyal customer to them for years I even agreed to pay my instalments higher even though it was their fault now im sitting with my DSTV switched off for the weekend and its payed for speaking to consultants that tell my they will log my call to the accounts department but can only assist me monday utter bull**** really im really disgusted with them for inconveniencing me now I as a paying customer must sit without television for the weekend please I need this to really penetrate cause since this explorer package came out its been kiosk and then because of their **** they even blacklisted me what can I do