DSTV DISGUSTING SERVICE

i am fuming with unmitigated anger. these consultants at dstv drive me up the wall. I called in and spoke to Syabonga (who clearly was ******** to T&c) to restore my services. - after 1 hour on the phone my system is still not restored. I requested to speak to the supervisor who conveniently in a meeting. Heres what happened, as per their terms and conditions. payment is due on the 1st of each month and non payment will result in a disconnection. This will work fine for me cos i didnot require the services for the month of February so i didnot pay for this month. Now when i want to restore my services i am faced with a huge bill because DSTV took it upon themselves to give me a Months Grace, WHICH I DID NOT WANT OR REQUEST. I didnot want the services for February so i didnot pay for it. Why did DSTV give the Grace period and now i have to pay for it? This ridiculous. DSTV has acted irresponsibly by making changes to my account without my consent. i am still waiting for the supervisor. but there is some good here i called back and spoke to tracy tohako who restored my services in a minute.