DSTV Disgusting ******* service

Dstv have the most disgusting customer service. I have asked for a prorata viewing of premium from 17 March 2018 to 27 March 2018 which I have paid for in advance. On the 28th March I have paid my normal access package, on the 6 April they disconnected me without warning. On the 7 April I have requested that the matter be resolved and that senior people come back to me, rather the *********** staff chose to ignore my request and have disconnected me again a few days later. Then I spoke to a supervisor by the name of Leyton who have connected me again promising to come back to me. Again I got disconnected a few days later. In the end I have paid R400 more if *********** staff reacted quick enough to my query. I have been a customer since 2007 and have paid Dstv almost R90,000 to date and this is the way you treat a customer. I can't wait when your monopoly come to an end so that myself and a few million more can say goodbye to ******* service. I am sure a lot of people is sharing the same sentiments as I do.