DStv disgusting immoral & ********* business entity!

On the 4th November i through their Chat facility cancelled my subscription! The agent was very thorough and even asked me why I was cancelling to which I rep**** I was in Cape Town and my decoder was in Joburg. Tried to refer me to Sales to massage my subscription said No Thanx! Lo and behold come end November as a debit comes thru. Went back to them thru the Chat nothing on my account about a termination!!! What followed was rant on my behalf as their Agent and System was basically calling me a ****! There offering is really quite mediocre, there service is ********* and charging me a subscription is immoral! Agent eventually comes back and tells me subscription is cancelled and I ask for proof as previously it didn't work. tells me to check self-service! I can understand why there are so many complaints about service. It is disgraceful and all about money! They have one of the most sophisticated IT systems in the world and yet they cannot check that I engaged with an Agent in November. Unfortunately, I cannot express my angry to the full extent of my vocabulary in this post!!!!!