MG
Melanie G

1 reviews | Active since Oct 2013

26 Apr 2024, 10:52

DSTV DISGRACE

WORST people to deal with. I had a lady from THEIR office phoning me for a "special offer". That offer is so special that my DSTV account was suspended and decorder removed from my name. Day 4 and they still can't sort the problem. YET they deducted my monthly premium. 4 days with no service and I was told after 5 phone calls that they are escalating the call every single time.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2024, 10:57
Official
Hi Melanie Gordon, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team