RM
Rendani M

1 reviews | Active since Jun 2016

27 Dec 2016, 21:05

Dstv discriminating on language

<p>today few minues ago i called your call centre to help my mom who cant speak english or any other language except venda. She was forced to speaking english which she cant. Two budy agent cant assist with one telling me to keep on calling until i get somone who can speak venda and the other one who actually droped the line on ears as if i was calling with their airime. I had to decide to put it on my dstv account. I want it removed from my name to hers because she would like to pay for her own accounts. I request someone competent enough to asssit in doing so to call me and her so that we can have her decorder transfered to her name. I have been a victim of dstv as we speak i might think of moving to elset or etv decorder because of this ordeal......please please i need that decorder to be removed from my name to her name. Get someone venda to call us. I cant beleave that this new constitutional dispensation we still have a company as big as dstv discriminating on ground of language which is against our constitution.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Dec 2016, 21:42
Official

Dear Rendani Masutha

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Dec 2016, 10:53
Official

Good day Rendani

Apologies for the inconvenience this has caused. We'll contact you shortly and assist.

All the individuals involved will be escalated to management and dealt with accordingly.

Thank you

Girly