ST
Simon T

1 reviews | Active since Feb 2020

05 May 2020, 10:58

DSTV Discount SMS

Good day,

Last moth before month I received an SMS from Multichoice saying I must reply with SAVE then I will pay R349 × 24 Months but I when visit the shops to settle my bill I found my bill is still the same R499. Why are you keep sending us SMS that are not useful, meaning you are just fooling with my our minds.

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2020, 11:05
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

ST
Simon T's update05 May 2020, 12:24
Reviewer Update
Please kindly advise how long will the investigation take ?
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2020, 14:49
Official
Hi Simon, 

We have Pricelock offers, these are 24 months contracts. You can apply on our website www.dstv.co.za. Alternatively, send us your details on Facebook or Twitter, we will forward your details to our Pricelock team.

Regards
The DStv Hellopeter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2020, 14:49
Official
Hi Simon,

We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true

Regards
The DStv Hellopeter Team

Best regards,