Dstv disconnecting my serveice for no reason (BAD Service)

Where do I begin! I registered to be a client with Dstv on or about 25 January 2021, this was the first time I ever had an account with them. The registration went without fault and everything was fine. The problems began on 02 February when I woke in the morning to watch the 7am news (this was the main reason I engaged Dstv) only to find an e16 error saying that I have not paid my subscription, when in fact I had paid. Without delay, on 02 February 202, I went to pay my account believing that would fix the problem - it did not, the problem persisted. I called Dstv and they confirmed that my account was not in arrears and that it was actually their mistake; I appreciated their honesty but what I did not appreciate is that I had to wait for another 24 hours to be reconnected for a mistake they made - by their own admission. Ultimately I was reconnected on the same day. However, the amount of effort and expenses of calling Dstv back and forth made me less appreciative for the reconnection. Again, on 04 February 2021 the problem which I thought had been resolved came back, I was unable to watch the 7am news (this is the ONLY program I watch Dstv for). As I had done previously, I called Dstv to ask them to reconnect me. I spoke with a call center agent by the name of Bulelani who made me hold for almost 40 minutes while he "fixed" the problem, I had to hang up... and call again. Dstv couldn't be care in the slightest the costs associated with calling there centers. This left me feeling disrespected and under appreciated by Dstv. I truly believe that the agent's actions were blatant and inconsiderate to my financial situation. The next agent I spoke with after Bulelani was very quick; I was reconnected without delay and I thought surely this was the end of my problem. I couldn't be more wrong! Today 09 February 2021, I woke to my routine of watching news at 7am - a message on my TV says that I've been disconnected, again!!! I called Dstv to find out what exactly is causing this problem and I was told it is because my account is an old account (many years old) and that it is because my information is on their "old" billing system. I disputed that my account was old, because this was my first time having an account with Dstv and that I only joined in January 2021. The agent I spoke with today informed me that the only way this can be fixed is that my information must be exported to their "new" billing system and this will take 2 to 24 hours to be done. Im sitting right now in my apartment without television. By their own admission, again, it is their fault, in fact that I have even paid for a month's subscription in advance. Dstv has shown to me exactly how much it thinks of me as a paying customer. They have shown a pattern of intentional disrespect and disregard to my interests.

Please help.