KM
Kirstie M
1 reviews | Active since Nov 2012
13 Nov 2019, 15:52
DSTV disconnected when paid
I am so upset at this moment. Firstly your staff are *********** that you have working for you. Please explain to me why if we paid our DSTV the 24th October that we are disconnected almost every day? This is unacceptable and poor service from you guys. Our money going to waste since we cant watch because it is always disconnected with conflicting information from the staff. How frustrating it is when you call
It takes forever to get thru to them before you are connected. Having to repeat myself with the same information to your staff. i want this sorted out now.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Nov 2019, 09:03Hi Kirstie,
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
Best regards,
DStv (MultiChoice)'s reply14 Nov 2019, 09:03
Official
Hi Kirstie,
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Nov 2019, 14:42Hi Kirstie
We were unable to find your account when searching with the telephone number and email address.
Please provide us with your decoder Smartcard number so that we can access your account.
Regards
Ntando
We were unable to find your account when searching with the telephone number and email address.
Please provide us with your decoder Smartcard number so that we can access your account.
Regards
Ntando
Best regards,
DStv (MultiChoice)'s reply18 Nov 2019, 14:42
Official
Hi Kirstie
We were unable to find your account when searching with the telephone number and email address.
Please provide us with your decoder Smartcard number so that we can access your account.
Regards
Ntando
We were unable to find your account when searching with the telephone number and email address.
Please provide us with your decoder Smartcard number so that we can access your account.
Regards
Ntando
Best regards,