Dstv disconnected

All I need is for Dstv to reinstate my packages as it was previously as they unable to full fill on the new package they were selling to me, as a result they interrupted my viewing. Can someone assist, online *** I am caller 289. It's like I am on load shedding, Regards Benjamin ***

I am constantly phoning Dstv, no one is willing to assist, spoke to Mandisa who was rude even refusing to get one of team leaders nor any manager, even refusing to provide their last name. U demanded speaking to their siniors all they do is to put me on hold till my airtime exhausted,

I was just on the phone for more than an hour, with no resolution, bearing in mind that one is using prepaid phone. I spoke to a consultant that even refused to provide their last name neither their team leader nor their manager. My wish is for the phone recording to be retrieved and for someone in higher ranking to hear how multichoice clients are treated. I was not given an opportunity to escalate this query even when I demanded, the consultant was only telling me systems are not working and there is nothing they can do. I am highly desapointed with Multichoice DStv and their customer call centre if there was alternative I would consider terminating my contracts with them immediately. Right now my TVs are not working .Right now basically I am paying services that they never rendered.

This query is still not resolved the other
decoder which is in different location for my family under my name still not reinstated only one in my house. This means query partially resolved my extend family still on DStv load shedding whereas l am paying monthly, please resolve this heading for day two this is not on

This is now compact profile stand alone decoder still not reconnected why was it tempered with in the first place

My query still not resolved it's going for day3 now. No one is responding I am really not sure what to do now. Can some please help me

Day 3 still not received just phoned DStv customer service unable to assist, this is really shocking my profiles were working just fine up until they introduced the +/- R740 "deal". Compact profile is still disconnected for which was not part of this deal, I have two profiles with Dtsv. Was kept on hold till my airtime is finished this is madness, I am now spend more than R300.00 worth airtime trying to resolve this matter Multichoice is taking advantage of poor people on their hard earned monies maybe is because they do not have competition. Can someone provide me with any sort of protocol to follow regarding this issue even consumer protect department I can contact this not on considering that they still charging me even if there is no service rendered. Regards Benjamin