DSTV dis-re-connection ongoing problem since 27.08.2019

Experienced problems with my DSTV Account since 27 August 2019. Information received from DSTV was, that all debit orders were reversed in error and therefore my DSTV were switched off. They apologize for this mistake and re-connected my DSTV again. Bur a week later it was switched off again, called in and they apologize and switched it back on again. This problems occurs on a weekly basis. Today, 27.11.2019, it's switched off again. I'm tired, frustrated and not happy at all with their services. Problem still not resolved. My customer care number ***9. Please help.