DSTv did call back on the dstv explorer promotion

Item: DStv (MultiChoice)
Rating: 2
Author: Adhir M

I SMSed DPP to 34688 on Tuesday 22 December 2015 for the DSTv explorer promotion but Dstv has not contacted me at all and it has been 6 days. This is really poor service.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

01 Jan 2016, 09:43

Hello Adhir17,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply01 Jan 2016, 09:43

Official