NM
Nelson M

1 reviews | Active since Feb 2013

08 Oct 2023, 13:39

DSTV Desperation to Rip Consumers off with: Notification E102-29

I recently reconnected my DSTV and to my surprise I started getting an irritating pop up on my screen every 2 minutes. It is so irritating like I am watching something pirated but yet I have paid for the service. This has been going on for a few weeks now until I decided to contact DSTV via whatsapp. More shockers were to come from my chat with a consultant called Khabonina. This is her response when I told her of E102-29 : [10/08, 13:07] DStv South Africa: Please ensure ID number is correct [10/08, 13:15] DStv South Africa: Thank you. Please note that in order to clear the error we will need to activae PRV for an additional R115 P/M.

They want me to pay R115 p/m so that they cannot send me their own marketing notification.

[10/08, 13:18] Manelo: You are joking right [10/08, 13:19] DStv South Africa: Not even [10/08, 13:19] Manelo: I don't owe you but you make me watch dstv like it is pirated 😂😂😂😂😂

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Oct 2023, 13:47
Official
Hi  Nelson Makung, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team