EC
Everon C
1 reviews | Active since Sept 2009
22 Dec 2021, 19:52
DSTV DESPERATION
I have 2 decoders that are linked on my premium package.i accidently made my secondary decoder inactive while playing around on the website..the website does not allow you to make active again,which is silly, so I call DSTV and speak to Nellie..I tell her my story...she says she can make active but I would need to sign a 24 month contract..which I can cancel at anytime but will be liable for a cancelation fee...HOW DESPERATE IS DSTV TO KEÈP CUSTOMERS.to lock me in for another 24 months..why because I called in??? this is why customers totally disconnect dstv and go to Netflix and other options....giving this serious thought right now...
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Dec 2021, 20:09Hi Everon Clark,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Dec 2021, 20:09
Official
Hi Everon Clark,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
EC
Everon C's updateReviewer Update
04 Jan 2022, 10:13I give up with this group...despite an agent calling me and advising that my billing would remain at R829 i now see it is sitting R948......Bunch of idiots that just dont know what they are doing....I understand why they are loosing premium customers daily
EC
Everon C's update04 Jan 2022, 10:13
Reviewer Update
I give up with this group...despite an agent calling me and advising that my billing would remain at R829 i now see it is sitting R948......Bunch of idiots that just dont know what they are doing....I understand why they are loosing premium customers daily