YF
Ynor F
1 reviews | Active since Dec 2020
29 Jul 2024, 16:38
DSTV de*****s new subscribers
I have been conned by DSTV offer to sign up a 24 month Explora Ultra contract, on the promise that it includes SHOWMAX subscription as standard to the package. It is impossible to activate either by call centre; by installer or on the selfservice App. The installer tells me that no-one is able to connect. So- DSTV is de*****ing all new subscribers. Beware of those unsolicited sales calls from DSTV It probably does not have rights to Showmax. The activate Showmax button on the App is clearly a ****.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Jul 2024, 16:40Hi Ynor,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Jul 2024, 16:40
Official
Hi Ynor,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Jul 2024, 15:12Hi Ynor,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 082*****71 with a *** to no avail.
Please find below steps on how to link your Showmax to your DStv account:
Using your DStv customer details you must sign-in or sign-up on to the MyDStv Self- Service website or app.
Click My products, then subscriptions and select an active DStv subscription.
Select the plus sign + on “Add to the subscription”.
Navigate to the Showmax banner and click add to add Showmax.
Should you need further assistance, please email us at ***
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 082*****71 with a *** to no avail.
Please find below steps on how to link your Showmax to your DStv account:
Using your DStv customer details you must sign-in or sign-up on to the MyDStv Self- Service website or app.
Click My products, then subscriptions and select an active DStv subscription.
Select the plus sign + on “Add to the subscription”.
Navigate to the Showmax banner and click add to add Showmax.
Should you need further assistance, please email us at ***
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jul 2024, 15:12
Official
Hi Ynor,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 082*****71 with a *** to no avail.
Please find below steps on how to link your Showmax to your DStv account:
Using your DStv customer details you must sign-in or sign-up on to the MyDStv Self- Service website or app.
Click My products, then subscriptions and select an active DStv subscription.
Select the plus sign + on “Add to the subscription”.
Navigate to the Showmax banner and click add to add Showmax.
Should you need further assistance, please email us at ***
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 082*****71 with a *** to no avail.
Please find below steps on how to link your Showmax to your DStv account:
Using your DStv customer details you must sign-in or sign-up on to the MyDStv Self- Service website or app.
Click My products, then subscriptions and select an active DStv subscription.
Select the plus sign + on “Add to the subscription”.
Navigate to the Showmax banner and click add to add Showmax.
Should you need further assistance, please email us at ***
Kind Regards,
DStv: Hello Peter Team
Best regards,