1 reviews | Active since Mar 2017
DSTV - Deplorable service
<p>For 3 years I have been battling with DSTV and their pathetic system of switching between home and holday packages. They advertise how one can use the self service option but when I access the website my devices do not all show. Their consultants battle for at least 45 to 60 minutes on the phone which I have to pay for which I find totally unreasonable. One must ask the question that if they cannot get it right , how do they expect their custmomers to get it right. I have asked them on numerous occasions to look at my profile so that these problems van be alleviated but not once has anyone bothered to contact me. I have to go through this painfull exercise at least 3 times a year. Thay cannot even clear a E16-4 error message.</p>
Dear Derek Taylor
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter team
Dear Derek Taylor
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter team
The harassment by DSTV carries on with them still cutting my holiday viewing off for no reason and then charging me reconnection fees. They then cut off my recording and catch up functionality for no reason. They still cannot set up my self service for holiday switching but I have given up hope of ever getting it to work. I had to make numerous calls again at my expense without joy
The harassment by DSTV carries on with them still cutting my holiday viewing off for no reason and then charging me reconnection fees. They then cut off my recording and catch up functionality for no reason. They still cannot set up my self service for holiday switching but I have given up hope of ever getting it to work. I had to make numerous calls again at my expense without joy