NZ
Ntuthuko Z
1 reviews | Active since Feb 2020
08 Jul 2022, 19:03
DSTV de*****ing customers
DSTV channel 161 and 194 are currently not playing due to technical issues. DSTV does not know when this will be resolved yet we are expected to pay for such poor service.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Jul 2022, 21:15Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Jul 2022, 21:15
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
NZ
Ntuthuko Z's updateReviewer Update
12 Jul 2022, 20:59DSTV hello Peter team, May you please advise on the turnaround time to get this issue resolved. It is day 5 since this issue was logged with DSTV support. Please advise whether we are still expected to pay the full monthly premiums even though we are not receiving the services that we have already payed for. May you please be professional and give us a time and date when this issue will be resolved.
NZ
Ntuthuko Z's update12 Jul 2022, 20:59
Reviewer Update
DSTV hello Peter team, May you please advise on the turnaround time to get this issue resolved. It is day 5 since this issue was logged with DSTV support. Please advise whether we are still expected to pay the full monthly premiums even though we are not receiving the services that we have already payed for. May you please be professional and give us a time and date when this issue will be resolved.