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Christo E
1 reviews | Active since Oct 2017
12 Jan 2025, 09:50
DSTV ********* deducting for non existant internet service
After promising on Hello Peter that they would contact me to resolve my issue with my DSTV internet, a week later stil no one has contacted me. And still am a paying for a service monthly which i dont have. DSTV is *****ing my money monthly by deducting for a internet service which are non existant. Lets see how long it takes for someone at DSTV to contact me and resolve my internet issue.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
12 Jan 2025, 09:54Hi Christo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Jan 2025, 09:54
Official
Hi Christo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
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Christo E's updateReviewer Update
12 Jan 2025, 14:58You can contact me now thank you
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Christo E's update12 Jan 2025, 14:58
Reviewer Update
You can contact me now thank you
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Christo E's updateReviewer Update
13 Jan 2025, 08:01DSTV agent contacted me and tried his best to resolve my router problem however the router connectivity and locking problem still exist. DSTV PLs resolve this issue by releasing me from my Internet subscription. This service is non existant at my address and you knowingly sold me this router package... all i want is to release me from this internet package and adjust my debit order accordingly. No one of yoir agents can help resolve my problem.
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Christo E's update13 Jan 2025, 08:01
Reviewer Update
DSTV agent contacted me and tried his best to resolve my router problem however the router connectivity and locking problem still exist. DSTV PLs resolve this issue by releasing me from my Internet subscription. This service is non existant at my address and you knowingly sold me this router package... all i want is to release me from this internet package and adjust my debit order accordingly. No one of yoir agents can help resolve my problem.