BZ
Bertus Z
1 reviews | Active since Jan 2022
17 Feb 2022, 07:28
DSTV decoder upgrade
I am a fully paid up client with DSTV for many years. I paid R1050 cash on 16/2/2022 for an upgrade for my existing DSTV decoder, waited about 3/4hour only to be told that 'the system', even after contacting 'their' HO, would not accept the upgrade in my name. I was told, after asking for my money back, that I can not have my money back. Surely this is against normal legal practice.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Feb 2022, 09:10Hi Bertus van Zyl,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Feb 2022, 09:10
Official
Hi Bertus van Zyl,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,