1 reviews | Active since Mar 2009
DSTV Decoder ******
My dstv decoder has been ****** and I called the call centre to stop my smart card - I have been told that I have to wait for the printing date. I mean really now have to wait until 25th while the smart card can be used? This is ridiculous
Dear Gail
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Gail
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Gail
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have tried to contact you without any success.
Please provide us with the case number, decoder and smart card number for us to disconnect.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Dear Gail
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have tried to contact you without any success.
Please provide us with the case number, decoder and smart card number for us to disconnect.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,