bB
benedict B
1 reviews | Active since Aug 2017
30 Jan 2018, 09:29
DSTV Decoder burnt
Good day
My DSTV decoder I bought at Maponya Mall pick n pay in 2013/2014 decided to explode for no reason. One I bought for my parents to which is the same model but slightly older still works just fine.
Please get back to me and advise as I'm in possession of my slips and images.
Regards Brian
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Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Jan 2018, 12:42Dear Benedict Buthelezi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jan 2018, 12:42
Official
Dear Benedict Buthelezi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
31 Jan 2018, 14:53Good day Benedict
Thank you for taking my call today.
As discussed, please contact our insurance team on *** to get more information on claims. Our insurance team operates Monday to Friday from 08h00 to 17h00.
Furthermore, please note that insurance only covers the decoder and power supply.
If there's anything we can assist with, please feel free to contact us.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply31 Jan 2018, 14:53
Official
Good day Benedict
Thank you for taking my call today.
As discussed, please contact our insurance team on *** to get more information on claims. Our insurance team operates Monday to Friday from 08h00 to 17h00.
Furthermore, please note that insurance only covers the decoder and power supply.
If there's anything we can assist with, please feel free to contact us.
Kind regards
Dinah
Best regards,