Dstv debited twice

Item: DStv (MultiChoice)
Rating: 1
Author: Richmond M

I'm extremely mad with Dstv, they debited my account twice on the 15/12/21. What's even more frustrating is that they took more money which is actually more than double for a compact fee subscription(R1153.83). I'm definitely canceling my subscription after resolving this mess. This is pure nonsense I want my money back

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

16 Dec 2021, 07:44

Hi Richmond,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply16 Dec 2021, 07:44

Official

Hi Richmond,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

Richmond M's updateReviewer Update

21 Dec 2021, 07:38

My issue hasn't been resolved yet, I got a call from one of your guys on Friday. Apparently Dstv decided to activate a 2nd decoder(which I don't have and started charging me ). Now I'm extremely unpleased with your service. Taking more money than required especially at times like this 😡. I want my refund and I'm for real canceling my subscription this time

Richmond M's update21 Dec 2021, 07:38

Reviewer Update