MG
Mojo G
1 reviews | Active since May 2020
07 May 2020, 20:18
Dstv dbl payment on app
Hi am trying to get my refund for one week now from ur app took the money twice and all I get from that email auto response can human phone me and refund me please
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 May 2020, 20:33Hi Mojo Galoka,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 May 2020, 20:33
Official
Hi Mojo Galoka,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
07 May 2020, 23:01Hi Mojo Galoka,
We confirm your DStv account has an additional credit of R819,00 and we will refund this amount as requested. For a refund to take place our finance department requires the following documents:
Your ID copy (Even when it is not certified)
Bank statement of the account we are refunding to.
Proof of payment for the amount of R819,00.
Kindly send all these documents to ***.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We confirm your DStv account has an additional credit of R819,00 and we will refund this amount as requested. For a refund to take place our finance department requires the following documents:
Your ID copy (Even when it is not certified)
Bank statement of the account we are refunding to.
Proof of payment for the amount of R819,00.
Kindly send all these documents to ***.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply07 May 2020, 23:01
Official
Hi Mojo Galoka,
We confirm your DStv account has an additional credit of R819,00 and we will refund this amount as requested. For a refund to take place our finance department requires the following documents:
Your ID copy (Even when it is not certified)
Bank statement of the account we are refunding to.
Proof of payment for the amount of R819,00.
Kindly send all these documents to ***.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We confirm your DStv account has an additional credit of R819,00 and we will refund this amount as requested. For a refund to take place our finance department requires the following documents:
Your ID copy (Even when it is not certified)
Bank statement of the account we are refunding to.
Proof of payment for the amount of R819,00.
Kindly send all these documents to ***.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,