WM
Wandile M

1 reviews | Active since Oct 2020

13 Jan 2021, 12:46

DSTV ****************

I have account on DSTV and my account is ***0 which on this account I paying Compact product all this time. To my surprise on 8 December 2020 Technical department from DSTV add another product of STREAMING FAMILY on of the compact product that I have. I phone them I spoken with Vusumzi on call centre and promise to get back to me which he did but the problem hasn't solve. Today I call I spoken to XOLISILE which she gave me reference call no..***0INo217 Still the problem hasn't be solved. My question who gave them a permission to add another product on my account? Now I had to PAY R939.00 for something I do even watch. This is **************** from DSTV.

So disappointed in DSTV

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Jan 2021, 12:51
Official
Hi Wandile, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team