FT
Frans T
1 reviews | Active since Feb 2021
22 Sept 2023, 03:44
DSTV DAYLIGHT *******
Lately I had an indifferent experience with this company. My account just keep rising even though I have only one Premium account and 1 Decoder with Extra View. I will pay the amount stated by them, then afterwards I will receive a lot of alerts with different amounts to be paid to get mý account up to date. Even after payment they still ask more. After payment they will activate, but few days later the service is disabled which I didn't do. Here comes the trouble, Reconnection fees and more payments. To me that is daylight *******!! 😒🤔
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Sept 2023, 07:07Hi Frans,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Sept 2023, 07:07
Official
Hi Frans,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Sept 2023, 19:17Hi Rayno,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
It appears that the promo was noted loaded correctly upon activation of the decoder.
Please be advised that the Promo has now bee loaded on the account and the account has been reconciled.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
It appears that the promo was noted loaded correctly upon activation of the decoder.
Please be advised that the Promo has now bee loaded on the account and the account has been reconciled.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Sept 2023, 19:17
Official
Hi Rayno,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
It appears that the promo was noted loaded correctly upon activation of the decoder.
Please be advised that the Promo has now bee loaded on the account and the account has been reconciled.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
It appears that the promo was noted loaded correctly upon activation of the decoder.
Please be advised that the Promo has now bee loaded on the account and the account has been reconciled.
Kind regards
DStv: Hello Peter Team
Best regards,