MR
Marinda R
1 reviews | Active since Sept 2023
22 Feb 2024, 21:42
DSTV Daylight *******
We are paying for a premium package by debit order, yet we are blocked repeatedly or get messages that showmax is no longer available on our device. Absolute daylight *******. No joy from DSTV support either.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Feb 2024, 22:29Hi Marinda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Feb 2024, 22:29
Official
Hi Marinda,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MR
Marinda R's updateReviewer Update
23 Feb 2024, 09:27Very frustrated with Multichoice. Issues continue even after" assistance " from their side. The issues are not resolved and I have to call in several times, costing me a fortune on airtime, as I am put on hold to "solve" the problem. Every time another excuse. Spoke to friends and they seem to have similar issues. The latest excuse is a rooter problem. Ha ha. That was last year's solution. After getting a new rooter, issues still continue and the rooter has not solved the problem.
MR
Marinda R's update23 Feb 2024, 09:27
Reviewer Update
Very frustrated with Multichoice. Issues continue even after" assistance " from their side. The issues are not resolved and I have to call in several times, costing me a fortune on airtime, as I am put on hold to "solve" the problem. Every time another excuse. Spoke to friends and they seem to have similar issues. The latest excuse is a rooter problem. Ha ha. That was last year's solution. After getting a new rooter, issues still continue and the rooter has not solved the problem.