1 reviews | Active since Dec 2019
DSTV - Day light *******
After 20 long years of being loyal, the experience I'm currently encountering with DSTV is appalling. The debit on my account was for R 1337.92 at the end of November 2019 for December subscription. After inquiring what my installment was from DSTV, I reversed the amount and paid in R905 at Pick n Pay on the 30/11/2019. On the 05/12/2019, DSTV cut off my services. After several calls and mails, they refuse to reconnect my services. I am absolutely frustrated as they cannot apply simple accounting to calculate my installment.
I do not recommend their services as they just out there to ***** our money. They do not care for their customers at all. Need some advise as they do not want to put me through to a senior person/manager. They will not call me back as well.
Down and out with DSTV.........MUST FALL.
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Please look into my account. Awaiting your urgent feedback.
Please look into my account. Awaiting your urgent feedback.
Note that my payment is up until the 31/12/2019, R905 paid on the 30/11/2019. Note that I was disconnected on teh 05/12/2019 up until the 09/12/2019. I was so disappointed as I am an avid Football fan and had to travel to watch the weekends games.
I disagree with you that my services are valid until the 24/12/2019. You owe me 5 days after the 31/12/2019, as I was disconnected on the 05/12/2019.
Please confirm that my services are paid up until the 05/01/2020. For the inconvenience and stress caused, you should actually give me Jan 2020 free.
I await your response wrt. the paid up subs until 24/12.2019 , as this is unacceptable. I want my services paid up until the 05/01/2020.
Note that my payment is up until the 31/12/2019, R905 paid on the 30/11/2019. Note that I was disconnected on teh 05/12/2019 up until the 09/12/2019. I was so disappointed as I am an avid Football fan and had to travel to watch the weekends games.
I disagree with you that my services are valid until the 24/12/2019. You owe me 5 days after the 31/12/2019, as I was disconnected on the 05/12/2019.
Please confirm that my services are paid up until the 05/01/2020. For the inconvenience and stress caused, you should actually give me Jan 2020 free.
I await your response wrt. the paid up subs until 24/12.2019 , as this is unacceptable. I want my services paid up until the 05/01/2020.