RD
Ronnie D

1 reviews | Active since Oct 2022

30 Jan 2024, 14:25

Dstv day *******

I feel ****med by dstv. I am on the contract with them for price lock since December 2022. On my surprised on January 2024 my service was cancelled I was told to pay R3700 course I did miss 1 payment of December. When I proof to them they payment of December. They change the story and sad I did cancelled my contract by phoning then . They sad I must pay R3504.70 in order for them to activate my contract.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jan 2024, 14:30
Official
Hi Ronnie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2024, 15:38
Official
Hi Ronnie, 

We tried calling you on *** but your phone rings unanswered. We have reconcilled your account and sent you the correct amount to pay via SMS.

Kind regards,
DStv: Hello Peter Team

Best regards,