LJ
Linda J

1 reviews | Active since Oct 2015

02 May 2024, 12:54

DSTV data loaded after 3 and a half days when payment was done on 29 April 2024.

Their communication to customers is extremely poor. Their agents cannot give you proper information and take long to resolve it. They don't consider customers that don't have airtime to call and listen to all their voice prompts and their self help service is not efficient either.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 May 2024, 12:57
Official
Hi Linda,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team