Dstv Data for May 2024

I have Dstv data and has paid it in full on the 7th.On the 9th when my data was not loaded yet I contacted them via Whatsapp and received a refrence number.On the 10th I contacted them again and they said that the refrence number will be fast tracked for my data to be allocated.On the 11th I contacted them again and the Chat agent was very sarcastic.On Sunday the 12th when I contacted them again they said their systems are being updated and they cant access my account.On the 13th yesterday I contacted them again and they said it will be loaded in 24hours.On the 13th I also checked their Facebook page and saw that I am not the only one complaining about data that has not been loaded but atleast 6 other people two.Today I contacted them again and they said they cant access my account because someone is on it he thinks they are busy with my query and I said I will wait since I was fedup.After waiting an hour and still talking to him he just end the chat and said my data will be loaded and I will get an sms.Two hours now no data has been loaded.I also tried to cut my package for data they just ignore that request.I am really fed up now and would like someone to check out what is going on I think they do not have data to load?