BS
Boitshepo S

1 reviews | Active since Mar 2021

02 Apr 2024, 12:51

DStv data allocation department incompetence

I am still experiencing the same incompetence with DStv. I paid for my data on the 15th of March. It's the 2nd of April, and the data is still not loaded. I have to keep on spending for data, which is an inconvenience that also affects my finances. This is totally unfair.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Apr 2024, 13:03
Official
Hi Boitshepo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

BS
Boitshepo S's update04 Apr 2024, 16:14
Reviewer Update
You have not attended to my complaint. I paid on the 15th but still even today you have not loaded my data. What kind of incompetence and arrogance is this really. What do you guys expect me to do?
BS
Boitshepo S's update10 Apr 2024, 08:43
Reviewer Update
You are the worst. Even today. Your agents keeps on lying to me. Telling me to wait for 3 hours or an hour. The data is still not loaded.