CC
Chelsea C

1 reviews | Active since Mar 2024

18 Mar 2024, 15:29

Dstv data allocation department

Good Afternoon

On the 1st of March 2024 i paid a R500 for Dstv Internet. Its been two weeks since i paid and i’m still waiting for my data to be allocated(Loaded). For the past two weaks i called Dstv everyday to find out whats the delay but the employees keep having different stories. Its almost time to pay again and i haven’t used any internet for the past two weeks and im a teacher, how am i suppose to get things done? It's totally unacceptable. It's not like we demand free services. I paid.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Mar 2024, 15:36
Official
Hi Chelsea, 
 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
CC
Chelsea C's update18 Mar 2024, 15:42
Reviewer Update
What’s the delay and how long should i wait now?