BS
Boitshepo S

1 reviews | Active since Mar 2021

19 Feb 2024, 08:41

DSTV data allocation department 👎🏼

These ones will continue to lose their customers. They don't take their customers seriously. My internet data is not been loaded since last week, and they keep on saying I need to wait without a care in the world of how this is affecting me. If DSTV does not capacity their employees or improve the department that's responsible for data allocation, they will lose a whole lot of customers. Restructure that department. If they have backlog, then why are they given the liberty to not work on weekends. It's totally unacceptable. It's not like we demand free services. I paid.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Feb 2024, 08:44
Official
Hi Boitshepo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,