RD
Roderick D
1 reviews | Active since Apr 2021
08 Apr 2021, 02:00
Dstv
Poor customer services. I have spoken to Norma and Carol from dstv with regards to my account. I upgrade to dstv premium for 3 months on a promo for R649 a month, when I check my bill they are changing me R1269. This was open in Mid March 2021. On Saturday 03 March 2021 I spoke to a supervisor by the name of Carol and 2 weeks before that I spoke to Norma who is also a supervisor, they both helped where they could, but still nothing is sorted out. My dstv was disconnected again now on the 8 April 2021 at 1h30am, because dstv refuses to sort there things out.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
08 Apr 2021, 08:03Hi Roderick,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Apr 2021, 08:03
Official
Hi Roderick,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RD
Roderick D's updateReviewer Update
08 Apr 2021, 08:14What bull**** I am chatting with a customer services agent right now. I have requested for 1 those two people mentioned or a manager to phone. I am now waiting for a reply for 1 hour now.
RD
Roderick D's update08 Apr 2021, 08:14
Reviewer Update
What bull**** I am chatting with a customer services agent right now. I have requested for 1 those two people mentioned or a manager to phone. I am now waiting for a reply for 1 hour now.
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Roderick D's updateReviewer Update
08 Apr 2021, 10:52DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R1249.41 using ref no. ***0 or click payat.io/dstv/***0.
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Roderick D's update08 Apr 2021, 10:52
Reviewer Update
DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R1249.41 using ref no. ***0 or click payat.io/dstv/***0.
RD
Roderick D's updateReviewer Update
08 Apr 2021, 10:54I just received this sms from dstv. I am also still waiting for a call from them. They also refuse to even reply on their live chat. I have been waiting online for 30 mins now. Dstv is not serious
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Roderick D's update08 Apr 2021, 10:54
Reviewer Update
I just received this sms from dstv. I am also still waiting for a call from them. They also refuse to even reply on their live chat. I have been waiting online for 30 mins now. Dstv is not serious