Dstv

I paid my dstv bill on the 25 February and today its the 22 February but I still don't have my internet data loaded I've been calling texting dstv since then up to today and they keep on saying they experience technical problems but the data will be loaded in the next 2-24 hours eversince the 15 February I mean this is not on my kid's have homework to do assignments to do etc.i can't buy data or send them to internet cafe's but I do consist of a dstv router at home which was supposed to be loaded on the 15th already...this is bad bad bad I so which my contract with them is finished