HW
HENDRIK W
1 reviews | Active since Nov 2014
24 Feb 2016, 19:09
DSTV cut of service before expiration date
I have given notice on dstv, and the end date had to be 1 March 2016. At 18h00 our dstv goes off today with a message that it is in arrears. Also note that the debit order used to go off between the 2nd to whenever they actually remembered each month. what a pathetic service provider, and I absolutely demand that my money that I have been paid for the month, be paid back for the days from the 24th of February until the end of February be reimbursed back to me asap!!!!! No wonder DSTV are losing so many people these days....
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Feb 2016, 14:07Hello Hendrikc,
We hope you will accept our apology for the delayed response.
According to our records, we have scheduled for your DStv service to disconnect on 01 March 2016.
However, for more information regarding your account. Please refer to your personal email address where you can respond with the required information.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We hope you will accept our apology for the delayed response.
According to our records, we have scheduled for your DStv service to disconnect on 01 March 2016.
However, for more information regarding your account. Please refer to your personal email address where you can respond with the required information.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply25 Feb 2016, 14:07
Official
Hello Hendrikc,
We hope you will accept our apology for the delayed response.
According to our records, we have scheduled for your DStv service to disconnect on 01 March 2016.
However, for more information regarding your account. Please refer to your personal email address where you can respond with the required information.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We hope you will accept our apology for the delayed response.
According to our records, we have scheduled for your DStv service to disconnect on 01 March 2016.
However, for more information regarding your account. Please refer to your personal email address where you can respond with the required information.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah