HN
Horst N

1 reviews | Active since Feb 2014

13 Sept 2024, 17:19

Dstv, customers unimportant

They do not care about customer issues, or they wouldn't just have their useless service bot available. I set my decoder to record F1 sessions, but when I tried to watch, the recordings were not there. This issue is not new, it has happened many times in the past. I believe Multichoice is losing subscribers hand over fist, and the reasons are clear. Don't bother responding, I know what you're going to say. Excuses, nothing else.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Sept 2024, 17:24
Official
Hi  Horst, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team

Best regards,