DSTV CUSTOMERS DON’T COUNT

DSTV down for 48 hours now - ever since I tried to upgrade to Premium and change by profile!!! Tried all methods to get a response from them = nada. There’s no actual number to call. Seems no actual humans work there but you can be sure that there are humans at the top who snag the profits!! HELP! I only want to pay to watch the rugby!!!!